In guest Posting or any other field, video communication is an effective tool to listen to the client’s requirements directly and understand them better clients prefer video calls mainly over simple chat which they can’t understand better, but what if the project taker or manager which are habitual only in the simple chat is hesitant for video communication? If you struggle to handle client requests through video calls this guide will guide you. So questions about Video Call Tips for Non-Native English Speakers are below:
Video Calls matter for Clients.
During video calls clients can better deliver their requirements what they want and how to finish their project, they also can see your tone and facial expressions your talking style which builds trust between you and the client, so the Video Call Tips for Non-Native English Speakers
Manage Expectations
You can not always expect to be available to the client 24 hours a day so when a client contacts you are available on the spot, always manage clients with a balanced show on your profile if you have given Skype your availability time and provide them with a shedule like “I am available between 9 am to 8 pm”
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Preparation is Key
Before communicating with the client through video calling always gather enough information about the client’s project demands and requirements, also make some slides or presentations and you can screens share with clients and give them some suggestions to edit or update according to clients’ requirements.
If you are preparing yourself for the client projects the client would look into your seriousness towards their projects and would offer you more new ones.
Speak Slowly and Clearly
If you are not confident enough to speak during video calls and English is not your first language you can still speak slowly and clearly to convey your point for example always take some breaks between sentences don’t use long sentences always convey in short.
Also, you can use many translation tools that are easily available on the internet for example you can use Google translate during video calls, and you can also use subtitles and captions which would be translated into your local language or in other words in simple English where you would understand and then reply same.
Be Honest
If you do not know English simply tell during the video call in the live chat that you are not good enough in English language pronunciation and you would through a video call with the client but also request the client to reply to you during in chat, speaking honestly tell and show to the client you are trustworthy and honest
Ask for Clarification if you don’t understand
If the client is explaining through verbal communication his project and you are not picking that up try not to hesitate to ask the client for clarification of the subject matter in chat or verbally in simple English and also do not feel shy to say that it will also show to the client how much sincere you are for client work to inquire about the project but will also show your confidence and boost your moral
Body Language and Gestures
Using non-verbal communication with the client is another method to convey to the client that if you don’t understand anything, just raise your hand, and if you understand something, just shake your head that will convey the message to the client in simple non-verbal ways. Video Call Tips for Non-Native English Speakers just answered.
Avoid Long and Complex Sentences
Don’t use long sentences which would be difficult for the client too to understand better what you are trying to say instead use short sentences.
Focus On What The Client
Always listen to the client first and don’t interrupt between the talk then you will clearly understand what the client is saying active listening mostly solves the job Like rephrasing what the client just conveyed and also making small sentences like ” I understand your Point”
Conclusion
Being not good in English doesn’t matter your skills matter the most as not everyone is native in English or proficient so always use the methods above for clear communication and achieve your desired results.
